| If any
product proves to be defective upon receiving your order, contact us immediately.
Please DO NOT ship the product back to us prior to contacting us and
receiving instructions. All warranties will be handled through the
manufacturer. Whatever the manufacturers policy is will determine how
you will need to proceed with your warranty claim. We are suppliers not
manufacturers so we leave the warranty work up to the manufacturers. In
some cases the manufacturers may request that we aid them in the replacement
process. In these cases we will assist you in the necessary ways through
out the warranty process. If you choose to return the defective product,
instead of replacing it, there will be a
minimum of a 25% restocking fee. Also
none of your original shipping and processing fees will be refunded, and the
return of the product shall come at your expense. |